Return Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. Please read our return and refund policy below.
Return Eligibility
You may request a return within 14 days of receiving your order. The product must be unused, unopened, and in its original packaging.
Items That Cannot Be Returned
Certain products may not be eligible for return due to hygiene, safety, or other restrictions. Used, damaged, or opened products may also be excluded from our return policy.
How To Request A Return
To request a return, please contact our customer support team with your order number, product details, and reason for return. Our team will guide you through the next steps.
Refunds
Once your returned item has been received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed using the original payment method, where applicable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We may request photos or other information to verify the issue.
Return Shipping
Return shipping costs may depend on the reason for the return. If the item is damaged, defective, or incorrect due to our error, please contact our support team before sending the item back.
Exchange
If you would like to exchange an eligible product, please contact us with your order details. Exchanges are subject to product availability.
Processing Time
After receiving your returned item, please allow reasonable processing time for inspection and refund approval. Your bank or payment provider may require additional time to complete the refund.
We're Here To Help
If you have any questions about returns or refunds, please contact our customer support team.
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